An Appointment During The Corona Virus- How Does It Work?
January 4th, 2022
To our valued clients,
As of December 20th, 2021, we are not allowing any clients into the building at this time.
To limit contact we prefer payments to be made via e-transfer or credit card over the phone. As always, all funds must be paid in full by end of the service.
If you have symptoms of COVID 19 or awaiting a COVID test result, please DO NOT come to the appointment. Make arrangements to have someone else bring your pet to us.
Here is how your pet's appointment will proceed:
If you unfortunately have to say goodbye to your beloved pet;
For prescriptions and food pickup:
We ask that all non-emergency questions, i.e. food orders and prescription refills are done online through our website or by email when possible to help keep our phone lines open.
If you currently have an appointment scheduled and have any questions, please call or email our office.
Our hours at this time remain the same.
Monday to Friday - 7:30am - 8:00pm
Saturday - 8:00am-2:00pm
Sunday - CLOSED
Please continue to follow the safety protocols public health has set in place and stay safe. We are working hard to be able to continue providing services for you and your fur companions!
If you have any questions or concerns please don't hesitate to contact us!
Elmsdale Animal Hospital
902-883-7080
info@elmsdaleanimalhospital.ca
As of December 20th, 2021, we are not allowing any clients into the building at this time.
To limit contact we prefer payments to be made via e-transfer or credit card over the phone. As always, all funds must be paid in full by end of the service.
If you have symptoms of COVID 19 or awaiting a COVID test result, please DO NOT come to the appointment. Make arrangements to have someone else bring your pet to us.
Here is how your pet's appointment will proceed:
- All pets MUST be on a leash or in a carrier. If you do not have one, it will be provided for you. If your cat has trouble going into a carrier, call the office for other acceptable options.
- Call the clinic upon arrival. Our phone number is (902) 883-7080.
- A staff member will call you to discuss your pet's history and take your pet inside.
- The doctor will then speak to you regarding your pet's exam afterwards.
If you unfortunately have to say goodbye to your beloved pet;
- We will make special arrangements and allow up to 2 people into the exam room with your pet.
For prescriptions and food pickup:
- Food orders will be ready within 1-2 business days
- Prescription refill requests need to be given 24-48 hours to complete and you will be called or given a time when the medication will be ready for pickup.
- **PLEASE ALLOW 7 - 10 DAYS FOR FOOD AND MEDICATION ORDERS** Our suppliers are having some difficulty delivering product so we may need time to find you a replacement.
We ask that all non-emergency questions, i.e. food orders and prescription refills are done online through our website or by email when possible to help keep our phone lines open.
If you currently have an appointment scheduled and have any questions, please call or email our office.
Our hours at this time remain the same.
Monday to Friday - 7:30am - 8:00pm
Saturday - 8:00am-2:00pm
Sunday - CLOSED
Please continue to follow the safety protocols public health has set in place and stay safe. We are working hard to be able to continue providing services for you and your fur companions!
If you have any questions or concerns please don't hesitate to contact us!
Elmsdale Animal Hospital
902-883-7080
info@elmsdaleanimalhospital.ca
