WELCOME TO THE CLIENT CENTER!
This is where you can find all sorts of information about our clinic, as well as trusted resources should you need them!
What to expect when you visit?
**FOR YOUR PET'S SAFETY, PLEASE MAKE SURE ALL DOGS ARE ON A LEASH AND ALL CATS ARE SECURED IN A CARRIER WHEN YOU ARRIVE**
**Things are a little different these days! Please see our Covid-19 page for details about how we are doing things right now**
Upon arrival at Elmsdale Animal Hospital, you will be greeted by one of our friendly veterinary assistants. We will collect your completed New Patient Registration Form and confirm the information you have kindly provided. Our Official Greeter Ozzy, will also welcome you if he is on duty. One of our staff members will then assist you in accurately weighing your pet. We ask that you bring your pets in hungry, as they will be more likely to accept treats. Eating can help to alleviate any stress they are feeling.
Once an exam room becomes available, you will be invited inside and a veterinary assistant will go over your pet’s medical and vaccine history, and discuss the reason for your visit. Vaccines or titer testing may be recommended based on individual lifestyle and exposure.
Your pet will then be examined by one of our wonderful veterinarians. They will go over all of the results of the exam with you and may recommend further diagnostics. A written estimate can be provided at your request.
Finally, one of our veterinary assistants will go over any prescriptions and schedule any future appointments that are needed before we take care of the bill and say goodbye until next time.
**Things are a little different these days! Please see our Covid-19 page for details about how we are doing things right now**
Upon arrival at Elmsdale Animal Hospital, you will be greeted by one of our friendly veterinary assistants. We will collect your completed New Patient Registration Form and confirm the information you have kindly provided. Our Official Greeter Ozzy, will also welcome you if he is on duty. One of our staff members will then assist you in accurately weighing your pet. We ask that you bring your pets in hungry, as they will be more likely to accept treats. Eating can help to alleviate any stress they are feeling.
Once an exam room becomes available, you will be invited inside and a veterinary assistant will go over your pet’s medical and vaccine history, and discuss the reason for your visit. Vaccines or titer testing may be recommended based on individual lifestyle and exposure.
Your pet will then be examined by one of our wonderful veterinarians. They will go over all of the results of the exam with you and may recommend further diagnostics. A written estimate can be provided at your request.
Finally, one of our veterinary assistants will go over any prescriptions and schedule any future appointments that are needed before we take care of the bill and say goodbye until next time.
Clinic Tour
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Pet Insurance
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As daily costs rise, pet health insurance is becoming more and more important! We HIGHLY recommend having your pets covered to take the financial pressure off of their medical care. Below are some links to insurance companies where you can get a free quote and review their plans. Ask for your FREE insurance trial at your next visit!
Trupanion - http://trupanion.com/Canada PETS+US - https://www.petsplusus.com/ PetSecure - http://www.petsecure.com/ |
Payment Options
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We accept VISA, MasterCard, Debit and cash. In order to focus on patient care, payment is required when services are rendered. We are unable to bill for services.
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Trupanion medical insurance can pay your veterinary bill in minutes. |
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Medical insurance for pets can help you pay for unexpected illnesses and injuries. Trupanion can cover a significant portion of your bill (up to 90% of eligible costs*) in minutes. With a Trupanion policy, our clients often pay only their part of the bill at checkout and leave the hospital without waiting for claim approvals and reimbursements. You can learn more about Trupanion coverage and direct payments at Trupanion.com.
*Terms and conditions apply. Please see the policy for complete details at Trupanion.com/pet-insurance. **Trupanion will process the claim according to the terms of the policy. Actual claim payment may be different from the estimate you provided to your client. Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
*Terms and conditions apply. Please see the policy for complete details at Trupanion.com/pet-insurance. **Trupanion will process the claim according to the terms of the policy. Actual claim payment may be different from the estimate you provided to your client. Trupanion is a registered trademark owned by Trupanion, Inc. Underwritten in Canada by Omega General Insurance Company and in the United States by American Pet Insurance Company, 6100-4th Ave S, Seattle, WA 98108. Please visit AmericanPetInsurance.com to review all available pet health insurance products.
Financing Options
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We understand that not all things in life can be planned for, therefore we work with PetCard when financing is required. You can fill out an application online at
https://www.petcard.ca/ |
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Helpful Resources
These websites are full of valuable information that has been compiled by veterinarians. They are trustworthy resources that give helpful, up to date, safe advice.
www.pethealthnetwork.com - Useful articles and tips regarding your pet's health
www.veterinarypartner.com - Articles about Medical and Behavourial problems
https://indoorpet.osu.edu/ - Helping with behavioural issues of indoor pets and environmental enrichment
www.drsophiayin.com - Behaviour advice
www.veterinarypartner.com - Articles about Medical and Behavourial problems
https://indoorpet.osu.edu/ - Helping with behavioural issues of indoor pets and environmental enrichment
www.drsophiayin.com - Behaviour advice
